Step 1 — Place both earbuds in the charging case

Whether you replaced an earbud or the charging case itself, make sure both earbuds and the case are together before starting the pairing process.

Step 2 — Remove soundcore Sport X20 from Bluetooth

Open your device's Bluetooth Settings. Find your soundcore Sport X20, then select Forget Device or Remove Device.

Step 3 — Charge if needed

If the earbuds or charging case have a low battery, place both earbuds in the case and charge for at least 30 minutes before continuing.

Step 4 — Reset the earbuds

Place both earbuds in the charging case and leave the case open. Press and hold the charging case button for approximately 10 seconds until the LED strip flashes white rapidly three times.

White light flashes three times: The reset was successful and the earbuds are ready to pair.

No flashing light: Make sure both earbuds are seated correctly in the charging case and try again.

Step 5 — Connect your soundcore Sport X20

With both earbuds inside the charging case, leave the case open and press and hold the charging case button for approximately 3 seconds until the LED strip flashes white rapidly.

Open your device's Bluetooth Settings and select soundcore Sport X20 from the list of available devices.

You can also use the soundcore app to complete setup and customize your earbuds.

Optional — Reset Again

If your soundcore Sport X20 still aren't pairing correctly, repeat the reset process and try pairing again.